Superpanel today announced that Lawfty, a nationwide, data-powered personal injury law firm, has begun deploying its intake infrastructure to run high-volume legal intake from first contact through qualification and handoff, enabling Lawfty to scale intake without adding headcount while maintaining consistent decision quality.
Plaintiff law firms generate tens of billions of dollars in annual fees, yet intake inconsistency remains one of the most expensive operational blind spots. Missed calls, delayed follow-up, inconsistent messaging, and uneven evaluation decisions compound quickly, causing firms to lose strong cases as demand increases—amounting to millions of dollars in missed cases each year for high-volume practices.
Lawfty is deploying Superpanel to scale intake in a manner that eliminates inconsistency and ensures every inbound inquiry is evaluated against defined standards. Superpanel maintains context across interactions, applies consistent qualification logic, and escalates matters to firm staff only when human judgment is required.
“Our focus is on operating reliably at high volume without sacrificing client experience or decision quality,” said Todd Richheimer, co-founder and CEO of Lawfty. “Superpanel supports that by bringing structure and consistency to our intake process as demand increases.”
“When intake systems don’t own execution under sustained demand, firms are left with missed calls, delayed follow-up, and inconsistent decisions that quietly cost them strong cases,” said Julien Emery, CEO and co-founder of Superpanel. “Superpanel provides the intake infrastructure needed to ensure strong cases aren’t lost as demand grows.”
The deployment is underway, with Superpanel supporting Lawfty’s intake workflows. Law firms interested in intake systems designed to scale with demand can try a demo or discuss their use case here: www.superpanel.io.
Superpanel is intake infrastructure designed to own high-volume intake operations in highly regulated environments. Built initially for plaintiff law firms, Superpanel manages intake end to end, from first contact through case qualification and handoff, with accountability for outcomes and human oversight where judgment is required.
